Setting the Standard

ECS specialises in providing effective and sustainable business solutions to support our customers’ management teams on a global basis. We believe that is people, with their experience and knowledge that stand behind business success.

Our programmes are tailor-made for you to suit your specific needs, making use of our deep understanding of your business environments. Our specialists work directly with you to make sure that we are working towards a common goal. We constantly review our programmes to maintain leading results.

By providing high quality flexible automotive services, our team will help make your business run even faster and more efficiently. Thanks to our focus on building strong clients relations, we can offer both our unique industry knowledge and a partnership approach to achieving success.

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ECS business services are designed for improving and developing your business whilst supporting greater efficiency and profit, as well as providing in-depth analysis and insight into existing markets, processes or quality.

Each year we manage millions of warranty claims, visit thousands of dealers, control millions of Euros worth of repairs, and meet and talk with industry experts across all Europe. This industry-leading insight, combined with our in-house technology and talent, allows us to help you with your business.

Car manufacturers rely on dealer networks to be the ambassadors of their brand and to service their customers.

Our audit programmes are designed to review dealers’ adherence to the manufacturers’ guidelines and enhance the efficiency of dealer processes.

Using REVUE, our proprietary audit tool, our specialist auditors conduct a comprehensive review of the agreed standards, identifying compliance violations and improvement areas. The reports measure the level of compliance and point out corrective actions to avoid future non-compliance, which are powerful tools when used by management teams to implement improvement actions.

The demands of your users and customers can be challenging. Our technology services aim to overcome these challenges by combining industry expertise with the latest cutting-edge technologies to provide a service that scales with your business.

With a dedicated development team, ECS will work with you to understand the need, develop the solution, and support you through-out the application life-cycle, to gain that competitive advantage.

Every business knows it is essential to keep up-to-date with the latest standards, protocols and technology. Those who are given proper training are more motivated, more efficient,  and more satisfied in what they do, resulting in increased productivity.

Our coaching and training solutions are tailored to meet your needs and can be delivered in a variety of ways, by one of our local specialists.

Courses can be delivered both face-to-face, or digitally; live, or on-demand, ensuring training objectives can be achieved no matter where you are.

We also provide specialised Dealer Support, and Dealer Coaching Visits. These can be combined with other services, or can be delivered standalone, targeting particular concerns or with an open agenda.